Returns & Exchanges
We want you to feel confident and empowered in your MARIEMUR pieces, which is why we offer a 30-day return window for items in their original, unworn condition. Please note that for hygiene reasons, certain intimate items must have all safety seals intact to be eligible for a refund.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original designer packaging, ensuring all tags and hygiene strips are attached and the product is unworn.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our atelier receives and inspects your return, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing